Prof. Azy Barak

Department of Counseling and Human Development

University of Haifa

azy@edu.haifa.ac.il

Azy Barak

References Related to the Internet & Psychology

Online Shopping Behavior

Adjei, M. T., Noble, S. M., & Noble, C. H. (2010). The influence of C2C communications in online brand communities on customer purchase behavior. Journal of the Academy of Marketing Science, 38, 634-653.

Andrews, L., & Bianchi, C. (2013). Consumer Internet purchasing behavior in Chile. Journal of Business Research, 66, 1791-1799.

Amichai-Hamburger, Y., Fine, A., & Goldstein, A. (2004). The impact of Internet interactivity and need for closure on consumer preference. Computers in Human Behavior, 20, 103-117.

Bahr, G. S., & Ford, R. A. (2011). How and why pop-ups don’t work: Pop-up prompted eye movements, user affect and decision making. Computers in Human Behavior, 27, 776-783.

Balabanis, G., Reynolds, N., & Simintiras, A. (2006). Bases of e-store loyalty: Perceived switching barriers and satisfaction. Journal of Business Research, 59, 214-224.

Barkhi, R., Belanger, F., & Hicks, J. (2008). A model of the determinants of purchasing from virtual stores. Journal of Organizational Computing and Electronic Commerce, 18, 177-196.

Bates, B. R., Romina, S., Ahmed, R., & Hopson, D. (2006). The effect of source credibility on consumers' perceptions of the quality of health information on the Internet. Medical Informatics and the Internet in Medicine, 31, 45-52.

Becerra, E. P., & Korgaonkar, P. K. (2011). Effects of trust beliefs on consumers’ online intentions. European Journal of Marketing, 45, 936-962.

Behravan, N., Jamalzadeh, M., Jouya, S. F., & Markhali, A. Y. Z. (2012). The study of factors associated with trust towards customers’ loyalty within online setting. Journal of Applied Sciences, 12, 2312-2318.

Belisle, J. F., & Bodur, H. O. (2010). Avatars as information: Perception of consumers based on their avatars in virtual worlds. Psychology & Marketing, 27, 741-765.

Benedicktus, R. L. (2011). The effects of 3rd party consensus information on service expectations and online trust. Journal of Business Research, 64, 846-853.

Ben Mimoun, M. S., Garnier, M., & Ladwein, R., Benavent, C. (2014). Determinants of e-consumer productivity in product retrieval on a commercial website: An experimental approach. Information & Management, 51, 375-390.

Berger, J., & Iyengar, R. (2013). Communication channels and word of mouth: How the medium shapes the message. Journal of Consumer Research, 40, 567-579.

Bhatt, G. (2004). Bringing virtual reality for commercial Web sites. International Journal of Human-Computer Studies, 60, 1-15.

Bhatnagar, A., & Ghose, S. (2004). Online information search termination patterns across product categories and consumer demographics. Journal of Retailing, 80, 221-228.

Bigné-Alcañiz, E., Ruiz-Mafé, C., Aldás-Manzano, J., & Sanz-Blas, S. (2008). Influence of online shopping information dependency and innovativeness on Internet shopping adoption. Online Information Review, 32, 648-667.

Bosnjak, M., Galesic, M., & Tuten, T. (2007). Personality determinants of online shopping: Explaining online purchase intentions using a hierarchical approach. Journal of Business Research, 60, 597-605.

Brengman, M., Geuens, M., Weijters, B., Smith, S. M., & Swinyard, W. R. (2005). Segmenting Internet shoppers based on their Web-usage-related lifestyle: A cross-cultural validation. Journal of Business Research, 58, 79-88.

Bridges, E., & Florsheim, R. (2008). Hedonic and utilitarian shopping goals: The online experience. Journal of Business Research, 61, 309-314.

Casalo, L. V., Flavian, C., & Guinaliu, M. (2007). The influence of satisfaction, perceived reputation and trust on a consumer's commitment to a Website. Journal of Marketing Communications, 13, 1-17.

Cases, A. (2002). Perceived risk and risk-reduction strategies in Internet shopping. The International Review of Retail, Distribution and Consumer Research, 12, 375-394.

Castańeda, J. A. (2011). Relationship between customer satisfaction and loyalty on the Internet. Journal of Business and Psychology, 26, 371-383.

Catterall, M., & Maclaran, P. (2002). Researching consumers in virtual worlds: A cyberspace odyssey. Journal of Consumer Behavior, 1, 228-237.

Celuch, K., Goodwin, S., & Taylor, S. A. (2007). Understanding small scale industrial user Internet purchase and information management intentions: A test of two attitude models. Industrial Marketing Management, 36, 109-120.

Chan, K., & Fang, W. (2007). Use of the Internet and traditional media among young people. Young Consumers, 8, 244-256.

Chan, K. W., & Li, S. Y. (2010). Understanding consumer-to-consumer interactions in virtual communities: The salience of reciprocity. Journal of Business Research, 63, 1033-1040.

Chang, C.-C. (2008). Choice, perceived control, and customer satisfaction: The psychology of online service recovery. CyberPsychology & Behavior, 11, 321-328.

Chang, C.-C., & Chin, T.-C. (2011). Comparing consumer complaint responses to online and offline environment. Internet Research, 21, 124-137.

Chang, C. C., & Tseng, A. H. (2014). The post-purchase communication strategies for supporting online impulse buying. Computers in Human Behavior, 39, 393-403.

Chang, H. H., & Chen, S. W. (2008). The impact of customer interface quality, satisfaction and switching costs on e-loyalty: Internet experience as a moderator. Computers in Human Behavior, 24, p.2927-p.2944.

Chang, H. H., Lai, M.-K., & Hsu, C.-H. (2012). Recovery of online service: Perceived justice and transaction frequency. Computer in Human Behavior, 28, 2199-2208.

Chang, H. H., & Wang, H.-W. (2011). The moderating effect of customer perceived value on online shopping behaviour. Online Information Review, 35, 333-359.

Chang, H.-H., Rizal, H., & Amin, H. (2013). The determinants of consumer behavior towards email advertisement. Internet Research, 23, 316-337.

Chang, Y.-P., Dong, X.-B., & Sun, W. (2014). Influence of characteristics of the Internet of things on consumer purchase intention. Social Behavior and Personality, 42, 321-330.

Chattaraman, V., Kwon, W.-S., & Gilbert, J. E. (2012). Virtual agents in retail web sites: Benefits of simulated social interaction for older users. Computers in Human Behavior, 28, 2055-2066.

Chatzidakis, A., & Mitussis, D. (2007). Computer ethics and consumer ethics: The impact of the Internet on consumers' ethical decision-making process. Journal of Consumer Behaviour, 6, 305-320.

Chen, C.-W. D., & Cheng, C.-Y. J. (2009). Understanding consumer intention in online shopping: A respecification and validation of the DeLone and McLean model. Behaviour & Information Technology, 28, 335-345.

Chen, H.-L. (2009). Consumer risk perception and addictive consumption behavior. Social Behavior & Personality, 37, 767-780.

Chen, I.-C., & Hu, S.-C. (2012). Gender differences in shoppers’ behavioural reactions to ultra-low price tags at online merchants. Electronic Commerce Research, 12, 485-504.

Chen, J. V., Ross, W. H., Yen, D. C., & Akhapon, L. (2009). The effect of types of banner ad, web localization, and customer involvement on Internet users' attitudes. CyberPsychology & Behavior, 12, 71-73.

Chen, M., Ma, Q., Li, M., Dai, S., Wang, X., & Shu, L. (2010). The neural and psychological basis of herding in purchasing books online: An event related potential study. Cyberpsychology, Behavior, and Social Networking, 13, 321-328.

Chen, M.-F., & Lu, T.-Y. (2011). Modeling e-coupon proneness as a mediator in the extended TPB model to predict consumers' usage intentions. Internet Research, 21, 508-526.

Chen, S.-H., & Lee, K.-P. (2008). The role of personality traits and perceived values in persuasion: An elaboration likelihood model perspective on online shopping. Social Behavior and Personality, 36, 1379-1400.

Chen, Y., Yan, X., Fan, W., & Gordon, M. (2015). The joint moderating role of trust propensity and gender on consumers’ online shopping behavior. Computers in Human Behavior, 43, 272-283.

Chen, Y.-C., Shang, R.-A., & Kao, C.-Y. (2009). The effects of information overload on consumers’ subjective state towards buying decision in the Internet shopping environment. Electronic Commerce Research and Applications, 8, 48-58.

Chen, Y.-F. (2008). Herd behavior in purchasing books online. Computers in Human Behavior, 24, 1977-1992.

Chen,Y.-F., & Wang, Y.-J. (2010). Effect of herd cues and product involvement on bidder online choices. Cyberpsychology, Behavior, and Social Networking, 13, 423-428.

Chen, Y.-Y. (2012). Why do consumers go Internet shopping again? Understanding the antecedents of repurchase intention. Journal of Organizational Computing and Electronic Commerce, 22, 38-63.

Cheng, F.-F., Wu, C.-S., & Lin, H.-H. (2014). Reducing the influence of framing on Internet consumers’ decisions: The role of elaboration. Computers in Human Behavior, 37, 56-63.

Cheng, F. F.,  Wu, C. S., & Yen, D. C. (2009). The effect of online store atmosphere on consumer's emotional responses: An experimental study of music and colour. Behaviour & Information Technology, 28, 323-334.

Cheng, H.-H., & Huang, S.-W. (2013). Exploring antecedents and consequence of online group-buying intention: An extended perspective on theory of planned behavior. International Journal of Information Management, 33, 185-198.

Cheung, C. M. K., Lee, M. K. O., & Rabjohn, N. (2008). The impact of electronic word-of-mouth: The adoption of online opinions in online customer communities. Internet Research, 18, 229-247.

Cheung, R., (2014). The influence of electronic word-of-mouth on information adoption in online customer communities. Global Economic Review: Perspectives on East Asian Economies and Industries, 43, 42-57.

Chiagouris, L., & Ray, I. (2010). Customers on the web are not all created equal: The moderating role of Internet shopping experience. International Review of Retail, Distribution and Consumer Research, 20, 251-271.

Chiang, I.-P., & Hsieh, C.-H. (2011). Exploring impacts of blog marketing on consumers. Social Behavior and Personality, 39, 1245-1250.

Chinchanachokchai, S., Duff, B. R., & Sar, S. (2015). The effect of multitasking on time perception, enjoyment, and ad evaluation. Computers in Human Behavior, 45, 185-191.

Chiou, J.-S., & Ting, C.-C. (2011). Will you spend more money and time on Internet shopping when the product and situation are right? Computers in Human Behavior, 27, 203-208.

Chiu, C.-M., Chang, C.-C., Cheng, H.-L., & Fang, Y.-H. (2009). Determinants of customer repurchase intention in online shopping. Online Information Review, 33, 761-784.

Chiu, C.-M., Lin, H.-Y., Sun, S.-Y., & Hsu, M.-H. (2009). Understanding customers' loyalty intentions towards online shopping: An integration of technology acceptance model and fairness theory. Behaviour & Information Technology, 28, 347-360.

Chiu, S.-P., Chou, H.-W., & Chiu, C.-M. (2013). The antecedents of buyers’ perceived justice in online markets. CyberPsychology, Behavior, and Social Networking, 16, 536-542.

Chiou, J.-S., & Pan, L.-Y. (2009). Antecedents of Internet retailing loyalty: Differences between heavy versus light shoppers. Journal of Business & Psychology, 24, 327-339.

Cho, C., Kang, L., & Cheon, H. J. (2006). Online shopping hesitation. CyberPsychology & Behavior, 9, 261-274.

Cho, H., & Schwarz, N. (2012). I like your product when I like my photo: Misattribution using interactive virtual mirrors. Journal of Interactive Marketing, 26, 235-243.

Chu, J. H., Arce-Urriza, M., Cebollada-Calvo, J. J., & Chintagunta, P. K. (2010). An empirical analysis of shopping behavior across online and offline channels for grocery products the moderating effects of household and product characteristics. Journal of Interactive Marketing, 24, 251-268.

Claes, L., Muller, A., Norre, J., Van Assche, L., Wonderlich, S., & Mitchell, J. E. (2012). The relationship among compulsive buying, compulsive Internet use and temperament in a sample of female patients with eating disorders. European Eating Disorders Review, 20, 126-131.

Close, A. G., & Kukar-Kinney, M. (2010). Beyond buying: Motivations behind consumers' online shopping cart use. Journal of Business Research, 63, 986-992.

Constantinides, E., Lorenzo-Romero, C., & Go´mez, M. A. (2010). Effects of web experience on consumer choice: A multicultural approach. Internet Research, 20, 188-209.

Cook, J. E., & Attari, S. Z. (2012). Paying for what was free: Lessons from the New York Times paywall. CyberPsychology, Behavior, and Social Networking, 15, 682-687.

Crespo, A. H., del Bosque, I. R., & de los Salmones Sa´nchez, M. M. G. (2009). The influence of perceived risk on Internet shopping behavior: A multidimensional perspective. Journal of Risk Research, 12, 259-277.

Darley, W. K., Blankson, C., & Luethge, D. J. (2010). Toward an Integrated framework for online consumer behavior and decision making process: A review. Psychology & Marketing, 27, 94-116.

Das, S., Echambadi, R., McCardle, M., Luckett, M. (2003). The effect of interpersonal trust, need for cognition, and social loneliness on shopping, information seeking and surfing on the Web. Marketing Letters, 14, 185-202.

Delafrooz, N., Paim, L. H., Haron, S. H., Sidin, S. M., & Khatibi, A. (2009). Factors affecting students’ attitude toward online shopping. African Journal of Business Management, 3, 200-209.

Delafrooz, N., Paim, L. H., & Khatibi, A. (2009). Developing an instrument for measurement of attitude toward online shopping. European Journal of Social Sciences, 7, 166-177.

Dellarocas, C. (2006). Strategic manipulation of Internet opinion forums: Implications for consumers and firms. Management Science, 52, 1577-1593.

Demangeot, C., & Broderick, A. J. (2010). Consumer perceptions of online shopping environments: A Gestalt approach. Psychology & Marketing, 27, 117-140.

Denegri-Knott, J. (2006). Consumers behaving badly: Deviation or innovation? Power struggles on the web. Journal of Consumer Behaviour, 5, 82-94.

Dennis, C., Merrilees, B., Jayawardhena, C., & Wright, L. T. (2009). E-consumer behavior. European Journal of Marketing, 43, 1121-1139.

de Valck, K., van Bruggen, G., & Wierenga, B. (2009). Virtual communities: A marketing perspective. Decision Support Systems, 47, 185-203.

Dittmar, H., Long, K., & Meek, R. (2004). Buying on the Internet: Gender differences in on-line and conventional buying motivation. Sex Roles, 50, 423-444.

Doh, S.-J., & Hwang, J.-S. (2009). How consumers evaluate eWOM (electronic word-of-mouth) messages. CyberPsychology & Behavior, 12, 193-197.

Donthu, N., & Garcia, A. (1999). The Internet Shopper. Journal of Advertising Research, 39(3), 52-58.

Doong, H.-S., Wang, H.-C., & Foxall, G. R. (2011). An investigation of consumers’ webstore shopping: A view of click-and-mortar company. International Journal of Information Management, 31, 210-216.

Dou, X., Walden, J. A., Lee, S., & Lee, J. Y. (2012). Does source matter? Examining source effects in online product reviews. Computers in Human Behavior , 28, 1555-1563.

Dutta, S., & Bhowmick, S. (2009). Consumer responses to offline and online low price signals: The role of cognitive elaboration. Journal of Business Research, 62, 629-635.

Eisingerich, A. B., Chun, H. H., Liu, Y., Jia, H. M., & Bell, S. J. (2015). Why recommend a brand face-to-face but not on Facebook? How word-of-mouth on online social sites differs from traditional word-of-mouth. Journal of Consumer Psychologym, 25, 120-128.

Englis, B. G., Solomon, M. R., & Danskin, P. (2005). Web-based consumer research. In C. P. Haugtvedt,  K. A. Machleit, & R. F. Yalch (EdS.), Online consumer psychology: Understanding and influencing consumer behavior in the virtual world (pp. 491-509). Mahwah, NJ: Erlbaum.

Ethier, J., Hadaya, P., Talbot, J., & Cadieux, J. (2008). Interface design and emotions experienced on B2C Web sites: Empirical testing of a research model. Computers in Human Behavior, 24, p.2771-p.2791.

Fan, Q., Lee, J. Y., & Park, Y. R. (2009). Do online social networks in international regions function the same or differently? Based on Korean and US social network customers. Journal of Korea Trade, 13, 89-110.

Fang, Y.-H. (2012). Does online interactivity matter? Exploring the role of interactivity strategies in consumer decision making. Computers in Human Behavior, 28, 1790-1804.

Flavián, C., Guinaliu, M., & Gurrea, R. (2006). The role played by perceived usability, satisfaction and consumer trust on Website loyalty. Information & Management, 43, 1-14.

Flores, W., Chen, J.-C. V., & Ross, W. H. (2014). The effect of variations in banner ad, type of product, website context, and language of advertising on Internet users’ attitudes. Computers in Human Behavior, 31, 37-47.

Frambach, R. T., Roest, H. C. A., & Krishnan, T. V. (2009). The impact of consumer Internet experience on channel preference and usage intentions across the different stages of the buying process. Journal of Interactive Marketing, 21, 26-41.

Freathy, P., & Calderwood, E. (2013). The impact of Internet adoption upon the shopping behaviour of island residents. Journal of Retailing and Consumer Services, 20, 111-119.

Frost, D., Goode, S., & Hart, D. (2010). Individualist and collectivist factors affecting online repurchase intentions. Internet Research, 20, 6-28.

Ganesh, J., Reynolds, K. E., Luckett, M., & Pomirleanu, N. (2010). Online shopper motivations, and e-store attributes: An examination of online patronage behavior and shopper typologies. Journal of Retailing, 86, 106-115.

Girard, T., Korgaonkar, P., & Silverblatt, R. (2003). Relationship of type of product, shopping orientations, and demographics with preference for shopping on the Internet. Journal of Business & Psychology, 18, 101-120.

Goby, V. P. (2006). Online purchases in an infocomm sophisticated society. CyberPsychology & Behavior, 9, 423-431.

Golan, G. J., &  Zaidner, L. (2008). Creative strategies in viral advertising: An application of Taylor's Six-Segment Message Strategy Wheel. Journal of Computer-Mediated Communication, 13, 959-972.

Grazioli, S. (2004). Where did they go wrong? An analysis of the failure of knowledgeable Internet consumers to detect deception over the Internet. Group Decision and Negotiation, 13, 149-172.

Gruber, T., Szmigin, I., Reppel, A. E., & Voss, R. (2008). Designing and conducting online interviews to investigate interesting consumer phenomena. Qualitative Marker Research: An International Journal, 11, 256-274.

Gupta, S., & Kim, H.-W. (2010). Value-driven Internet shopping: The mental accounting theory perspective. Psychology & Marketing, 27, 13-35.

Gupta, S., Kim, H.-W., & Shin, S.-J. (2010). Converting virtual community members into online buyers. Cyberpsychology, Behavior, and Social Networking, 13, 513-520.

Guo, Y. M., & Poole, M. S. (2009). Antecedents of flow in online shopping: A test of alternative models. Information Systems Journal, 19, 369-390.

Ha, H.-Y., Muthaly, S. K., & Akamavi, R. K. (2010). Alternative explanations of online repurchasing behavioral intentions: A comparison study of Korean and UK young customers. European Journal of Marketing, 44, 874-904.

Hand, C., Riley, F. D., Harris, P., Singh, J., & Rettie, R. (2009). Online grocery shopping: The influence of situational factors. European Journal of Marketing, 43, 1205-1219.

Hansen, T., Jensen, J. M., & Solgaard, H. S. (2004). Predicting online grocery buying intention: A comparison of the theory of reasoned action and the theory of planned behavior. International Journal of Information Management, 24, 539-550.

Harridge-March, S. (2006). Can the building of trust overcome consumer perceived risk online? Marketing Intelligence & Planning, 24, 746-761.

Hassanein, K., & Head, M. (2005). The impact of infusing social presence in the Web interface: An investigation across product types. International Journal of Electronic Commerce, 10, 31-55.

Hausman, A. V., & Siekpe, J. S. (2009). The effect of web interface features on consumer online purchase intentions. Journal of Business Research, 62, 5-13.

Hayne, S. C., Bugbee, B., & Wang, H. (2010). Bidder behaviours on eBay: Collectibles and commodities. Electronic Markets, 20, 95-104.

Henry, P. (2005). Is the Internet empowering consumers to make better decisions, or strengthening marketers' potential to persuade? In C. P. Haugtvedt,  K. A. Machleit, & R. F. Yalch (EdS.), Online consumer psychology: Understanding and influencing consumer behavior in the virtual world (pp. 345-360). Mahwah, NJ: Erlbaum.

Hernández, B., Jiménez, J., & Martín, M. J. (2009). The impact of self-efficacy, ease of use and usefulness on e-purchasing: An analysis of experienced e-shoppers. Interacting with Computers, 21, 146-156.

Hernández, B., Jiménez, J., & Martín, M. J. (2010). Customer behavior in electronic commerce: The moderating effect of e-purchasing experience. Journal of Business Research, 63, 964-971.

Hernández, B., Jiménez, J., & Martín, M. J. (2011). Age, gender and income: Do they really moderate online shopping behaviour? Online Information Review, 35, 113-133.

Hernandez-Ortega, B., Jimenez-Martinez, J., & Martin-DeHoyos, M. J. (2008). Differences between potential new and experienced e-customers - Analysis of e-purchasing behaviour. Internet Research, 18, 248-265.

Herrero Crespo, A., & del Bosque, I. R. (2008). The effect of innovativeness on the adoption of B2C e-commerce: A model based on the Theory of Planned Behaviour. Computers in Human Behavior, 24, p.2830-p.2847.

Hill, W. W., & Beatty, S. E. (2011). A model of adolescents' online consumer self-efficacy (OCSE). Journal of Business Research, 64, 1025-1033.

Hill, W. W., Beatty, S. E., & Walsh, G. (2013). A segmentation of adolescent online users and shoppers. Journal of Services Marketing, 27, 347-360.

Hinsch, C., & Sheldon, K. M. (2013). The impact of frequent social Internet consumption: Increased procrastination and lower life satisfaction. Journal of Consumer Behaviour, 12, 496-505.

Ho, H.-F. (2014). The effects of controlling visual attention to handbags for women in online shops: Evidence from eye movements. Computers in Human Behavior, 30, 146-152.

Ho, J. Y. C., & Dempsey, M. (2010). Viral marketing: Motivations to forward online content. Journal of Business Research, 63, 1000-1006.

Holloway, B. B., & Beatty, S. E. (2008). Satisfiers and dissatisfiers in the online environment: A critical incident assessment. Journal of Service Research, 10, 347-364.

Holt, T. J. (2012). Examining the forces shaping cybercrime markets online. Social Science Computer Review, 31, 165-177.

 

Hong, S., & Sun Park, H. (2012). Computer-mediated persuasion in online reviews: Statistical versus narrative evidence. Computers in Human Behavior, 28, 906-919.

 

Hsieh, J.-K., Hsieh, Y.-C., Chiu, H.-C., & Feng, Y.-C. (2012). Post-adoption switching behavior for online service substitutes: A perspective of the push–pull–mooring framework. Computers in Human Behavior, 28, 1912-1920.

 

Hsieh, P.-L. (2012). Why e-return services fail: A psychological contract violation approach. CyberPsychology, Behavior, and Social Networking, 15, 655-662.

Hsieh, Y.-C., & Chen, K.-H. (2011). How different information types affect viewer’s attention on Internet advertising. Computers in Human Behavior, 27, 935-945.

Hsu, C., & Lu, H. (2007). Consumer behavior in online game communities: A motivational factor perspective. Computers in Human Behavior, 23, 1642-1659.

Hsu, C.-L., Chang, K.-C., & Chen,  M.-C. (2012). Flow experience and Internet shopping behavior: Investigating the moderating effect of consumer characteristics. Systems Research and Behavioral Science, 29, 317-332.

Hsu, H.-C., & Liu, W.-L. (2011). Using decoy effects to influence an online brand choice: The role of price–quality trade-offs. CyberPsychology, Behavior, and Social Networking, 14, 235-239.

Hsu, M,. Yen, C., Chiu, C., & Chang, C. (2006).  A longitudinal investigation of continued online shopping behavior: An extension of the theory of planned behavior. International Journal of Human-Computer Studies, 64, 889-904.

Hsu, M.-H., Chang, C.-M., Chu, K.-K., & Lee, Y.-J. (2014). Determinants of repurchase intention in online group-buying: The perspectives of DeLone & McLean IS success model and trust. Computers in Human Behavior, 36, 234-245.

Hsu, M.-H., Chang, C.-M., & Chuang, L. W. (2015). Understanding the determinants of online repeat purchase intention and moderating role of habit: The case of online group-buying in Taiwan. International Journal of Information Management, 35, 45-56.

Hsu, M. H., Chuang, L. W., & Hsu, C. S. (2014). Understanding online shopping intention: The roles of four types of trust and their antecedents. Internet Research, 24, 332-352.

Huang, C.-H., & Min, J. C. H. (2007). A research note of online bidders' conformity. Social Behavior and Personality, 35, 1033-1034.

Huang, J.-H., & Yang, Y.-C. (2010). Gender differences in adolescents’ online shopping motivations. African Journal of Business Management, 4, 849-857.

Huang, J.-H., & Yang, Y.-C. (2010). The relationship between personality traits and online shopping motivations. Social Behavior and Personality, 38, 673-680.

Huang, P., Lurie, N. H., & Mitra, S. (2009). Searching for experience on the web: An empirical examination of consumer behavior for search and experience goods. Journal of Marketing, 73, 55-69.

Huang, X., & Finch, B. J. (2010). Satisfaction and dissatisfaction in online auctions: An empirical analysis. International Journal of Quality & Reliability Management, 27, 878-892.

Huang, Y. K., & Yang, W. I. (2011). The effects of electronic word-of-mouth messages, psychological endowment and anticipated regret on online bidding behavior. Expert Systems with Applications, 38, 4215-4221.

Hui, T., & Wan, D. (2007). Factors affecting Internet shopping behaviour in Singapore: Gender and educational issues. International Journal of Consumer Studies, 31, 310-316.

Hui, T.-K., & Wan, D. (2009). Who are the online grocers? The Service Industries Journal, 29, 1479-1489.

Hung, S.-W., Cheng, M.-J., & Chen, P.-C. (2012). Reexamining the factors for trust in cultivating online customer repurchase intentions: The moderating effect of perceived waiting. International Journal of Human-Computer Interaction, 28, 666-677.

Hunter, K., & Kemp, S. (2004). The personality of e-commerce investors. Journal of Economic Psychology, 25, 529-537.

Hwang, J., Lee, B. G., & Kim, K.Y. (2014). Information asymmetry, social networking site word of mouth, and mobility effects on social commerce in Korea. CyberPsychology, Behavior, and Social Networking, 17, 117-124.

Hyun Jin, C., & Villegas, J. (2007). Consumer responses to advertising on the Internet: The effect of individual difference on ambivalence and avoidance. CyberPsychology & Behavior, 10, 258-266.

 

Izquierdo-Yusta, A., Martinez-Ruiz, M. P., & Alvarez-Herranz, A. (2014). What differentiates Internet shoppers from Internet surfers? Service Industries Journal, 34, 530-549.

 

Jarvelainen, J. (2007). Online purchase intentions: An empirical testing of a multiple-theory model. Journal of Organizational Computing and Electronic Commerce, 17, 53-74.

 

Jai, T.-M., Burns, L. D., & King, N. J. (2013). The effect of behavioral tracking practices on consumers’ shopping evaluations and repurchase intention toward trusted online retailers. Computers in Human Behavior, 29, 901-909.

 

Jayawardhena, C., & Wright, L. T. (2009). An empirical investigation into e-shopping excitement: Antecedents and effects. European Journal of Marketing, 43, 1171-1187.

 

Jin, S.-A. A., & Lee, K. M. (2010). The influence of regulatory fit and interactivity on brand satisfaction and trust in e-health marketing inside 3D virtual worlds (Second Life). CyberPsychology, Behavior, and Social Networking, 13, 673-680.

 

Jung, J. M., Min, K. S., & Kellaris, J. J. (2011). The games people play: How the entertainment value of online ads helps or harms persuasion. Psychology & Marketing, 28, 661-681.

Kai H. L., Choon, L. S., Matthew, K. O. L., & Izak, B. (2006). Do I trust you online, and if so, will I buy? An empirical study of two trust-building strategies. Journal of Management Information Systems, 23, 233-266.

Kaiser, C., & Bodendorf, F. (2012). Mining consumer dialog in online forums. Internet Research, 22, 275-297.

Kamins, M. A., Noy, A., Steinhart, Y., & Mazursky, D. (2011). The effect of social cues on sniping behavior in Internet auctions: Field evidence and a lab experiment. Journal of Interactive Marketing, 25, 241-250.

Kang, H., Hahn, M., Fortin, D. R., Hyun, Y. J., & Eom, Y. (2006). Effects of perceived behavioral control on the consumer usage intention of e-coupons. Psychology & Marketing, 23, 841-864.

Karson, E. J., & Fisher, R. J. (2005). Predicting intentions to return to the Web site: Extending the dual mediation hypothesis. Journal of Interactive Marketing, 19, 2-14.

Keeling, K., McGoldrick, P., & Beatty, S. (2010). Avatars as salespeople: Communication style, trust, and intentions. Journal of Business Research, 63, 793-800.

Keng, C.-J., & Liu, C.-C. (2013). Can avatar and self-referencing really increase the effects of online 2-D and 3-D advertising? Computers in Human Behavior, 29, 791-802.

Keng, C.-J., Ting, H.-Y., & Chen, Y.-T. (2011). Effects of virtual-experience combinations on consumer-related “sense of virtual community”. Internet Research, 21, 408-434.

Khanfar, N. M., Polen, H. H., & Clauson, K. A. (2009). Influence on consumer behavior: The impact of direct-to-consumer advertising on medication requests for gastroesophageal reflux disease and social anxiety disorder. Journal of Health Communication, 14, 451-460.

Kim, B. (2012). Understanding key factors of users’ intentions to repurchase and recommend digital items in social virtual worlds. CyberPsychology, Behavior, and Social Networking, 15, 543-550.

Kim, D. J., Ferrin, D. L., & Rao, H. R. (2008). A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents. Decision Support Systems, 44, 544-564.

Kim, E., Sung, Y., & Kang, H. (2014). Brand followers’ retweeting behavior on Twitter: How brand relationships influence brand electronic word-of-mouth. Computers in Human Behavior, 37, 18-25.

Kim, H., & Song, J. (2010). The quality of word-of-mouth in the online shopping mall. Journal of Research in Interactive Marketing, 4, 376-390.

Kim, H.-W., Xu, Y., & Gupta, S. (2012). Which is more important in Internet shopping, perceived price or trust? Electronic Commerce Research and Applications, 11, 241-252.

Kim, J.-H., & Lennon, S. J. (2010). Information available on a web site: Effects on consumers’ shopping outcomes. Journal of Fashion Marketing and Management, 14, 247-262.

Kim, J. U., Kim, W. J., & Park, S. C. (2010). Consumer perceptions on web advertisements and motivation factors to purchase in the online shopping. Computers in Human Behavior, 26, 1208-1222.

Kim, L. H., Qu, H., & Kim, D. J. (2009). A study of perceived risk and risk reduction of purchasing air-tickets online. Journal of Travel & Tourism Marketing, 26, 203-224.

Kim, M., & Lennon, S. (2008). The effects of visual and verbal information on attitudes and purchase intentions in Internet shopping. Psychology & Marketing, 25, 146-178.

Kolar, K., & Atchison, C. (2012). Recruitment of sex buyers: A comparison of the efficacy of conventional and computer network-based approaches. Social Science Computer Review, 31, 178-190.

Koo, D.-M., & Ju, S.-H. (2010). The interactional effects of atmospherics and perceptual curiosity on emotions and online shopping intention. Computers in Human Behavior, 26, 377-388.

Koo, W., Cho, E., & Kim, Y.-K. (2014). Actual and ideal self-congruity affecting consumers’ emotional and behavioral responses toward an online store. Computers in Human Behavior, 36, 147-153.

Kozinets, R. V., de Valck, K., Wojnicki, A. C., & Wilner, S. J. S. (2010). Networked narratives: Understandingword-of-mouth marketing in online communities. Journal of Marketing, 74, 71-89.

Ku, E. C. S. (2012). Beyond price: How does trust encourage online group’s buying intention? Internet Research, 22, 569-590.

Kukar-Kinney, M., Ridgway, N. M., & Monroe, K. B. (2009). The relationship between consumers' tendencies to buy compulsively and their motivations to shop and buy on the Internet. Journal of Retailing, 85, 298-307.

La Ferle, C., & Kim, H. (2006). Cultural influences on Internet motivations and communication styles: A comparison of Korean and US consumers. International Journal of Internet Marketing and Advertising, 3, 142-157.

Lai, C.-W. (2010). How financial attitudes and practices influence the impulsive buying behavior of college and university students. Social Behavior and Personality, 38, 373-380.

Laroche, M., Habibi, M. R., Richard, M.-O., & Sankaranarayanan, R. (2012). The effects of social media based brand communities on brand community markers, value creation practices, brand trust and brand loyalty. Computers in Human Behavior, 28, 1755-1767.

Laukkanen, T., Sinkkonen, S., & Laukkanen, P. (2009). Communication strategies to overcome functional and psychological resistance to Internet banking. International Journal of Information Management, 29, 111-118.

Lee, B. K., & Lee, W. N. (2004). The effect of information overload on consumer choice quality in an on-line environment. Psychology & Marketing, 21, 159-183.

Lee, D.-H., Im, S., & Taylor, C. R. (2008). Voluntary self-disclosure of information on the Internet: A multimethod study of the motivations and consequences of disclosing information on blogs. Psychology & Marketing, 25, 692-710.

Lee, E.-J., & Shin, S. Y. (2014). When do consumers buy online product reviews? Effects of review quality, product type, and reviewer’s photo. Computers in Human Behavior, 31, 356-366.

Lee, J., & Lee, M. (2011). Factors influencing the intention to watch online video advertising. CyberPsychology, Behavior, and Social Networking, 14, 619-624.

Lee, M.-Y., Kim, Y.-K., & Lee, H.-J. (2013). Adventure versus gratification: Emotional shopping in online auctions. European Journal of Marketing, 47, 49-70.

Lennon, S. J., Kim, M., Johnson, K. K. P., Jolly, L. D., Damhorst, M. L., & Jasper, C. R. (2007). A longitudinal look at rural consumer adoption of online shopping. Psychology & Marketing, 24, 375-401.

Li, D. H., Browne, G. J., & Wetherbe, J. C. (2006). Why do Internet users stick with a specific Web site? A relationship perspective. International  Journal of Electronic Commerce, 10, 105-141.

Li, Y., Xu, L., & Li, D. (2013). Examining relationships between the return policy, product quality, and pricing strategy in online direct selling. International Journal of Production Economics, 144, 451-460.

Li, Z., & Li, C. (2014). Twitter as a social actor: How consumers evaluate brands differently on Twitter based on relationship norms. Computers in Human Behavior, 39, 187-196.

Lian, J., & Lin, T. (2008). Effects of consumer characteristics on their acceptance of online shopping: Comparisons among different product types. Computers in Human Behavior, 24, 48-65.

Lian, J.-W., & Yen, D. C. (2013). To buy or not to buy experience goods online: Perspective of innovation adoption barriers. Computers in Human Behavior, 29, 665-672.

Lian, J.-W., & Yen, D. C. (2014). Online shopping drivers and barriers for older adults: Age and gender differences. Computers in Human Behavior, 37, 133-143.

Liao, C., Chen, J. -L., & Yen, D. C. (2007). Theory of planning behavior (TPB) and customer satisfaction in the continued use of e-service: An integrated model. Computers in Human Behavior, 23, p.2804-p.2822.

Liao, C., Liu, C.-C., Liu, Y.-P., To, P.-L., & Lin, H.-N. (2011). Applying the expectancy disconfirmation and regret theories to online consumer behavior. CyberPsychology, Behavior, and Social Networking, 14, 241-246.

Liao, T.-H., & Keng, C.-J. (2013). Online shopping delivery delay: Finding a psychological recovery strategy by online consumer experiences. Computers in Human Behavior, 29, 1849-1861.

Lightner, N. J., Yenisey, M. M., Ozok, A. A., & Salvendy, G. (2002). Shopping behaviour and preferences in e-commerce of Turkish and American university students: Implications from cross-cultural design. Behavior & Information Technology, 21, 373-385.

Lii, Y.-S., & Sy, E. (2009). Internet differential pricing: Effects on consumer price perception, emotions, and behavioral responses. Computers in Human Behavior, 25, 770-777.

Lim, Y. S., & Van Der Heide, B. (2015). Evaluating the wisdom of strangers: The perceived credibility of online consumer reviews on Yelp. Journal of Computer-Mediated Communication, 20, 67-82.

Lin, C., & Lekhawipat, W. (2014). Factors affecting online repurchase intention. Industrial Management & Data Systems, 114, 597-611.

Lin, C. A. (2006). Interactive media technology and electronic shopping. In C. A. Lin, & D. J. Atkin (Eds.), Communication technology and social change: Theory and implications (pp. 203-222). Mahwah, NJ: Erlbaum.

Lin, C.-F., & Wang, H.-F. (2008). A decision-making process model of young online shoppers. CyberPsychology & Behavior, 11, 759-761.

Lin, C.-L., Lee, S.-H., & Horng, D.-J. (2011). The effects of online reviews on purchasing intention: The moderating role of need for cognition. Social Behavior and Personality, 39, 71-82.

Lin, G. T. R., & Sun, C.-C. (2009). Factors influencing satisfaction and loyalty in online shopping: An integrated model. Online Information Review, 33, 458-475.

Lin, W.-K., Chiu, C.-K., & Tsai, Y.-H. (2008). Modeling relationship quality and consumer loyalty in virtual communities. CyberPsychology & Behavior, 11, 561-564.

Liu, Y., Li, H., & Hu, F. (2013). Website attributes in urging online impulse purchase: An empirical investigation on consumer perceptions. Decision Support Systems, 55, 829-837.

LoBello, S. G., & Zachar, P. (2007). Psychological test sales and Internet auctions: Ethical considerations for dealing with obsolete or unwanted test materials. Professional Psychology: Research and Practice, 38, 68-70.

Loebbecke, C., Powell, P., & Weiss, T. (2010). Repeated use of online auctions: Investigating individual seller motivations. Electronic Markets, 20, 105-117.

Logsdon, J. M., & Patterson, K. D. W. (2009). Deception in business networks: Is it easier to lie online? Journal of Business Ethics, 90, 537-549.

Lokken Worthy, S., Hyllegard, K., Damhorst, M. L., Trautmann, J., Bastow-Shoop, H., Gregory, S., Lakner, H., Lyons, N., & Manikowske, L. (2004). Rural consumers’ attitudes toward the Internet for information search and product purchase. Family and Consumer Sciences Research Journal, 33, 517-535.

Lorence, D. P., Park, H., & Fox, S. (2006). Assessing health consumerism on the Web: A demographic profile of information-seeking behaviors. Journal of Medicine Systems, 30, 251-258.

Lu, Y. B., & Zhou, T. (2007). A research of consumers' initial trust in online stores in China. Journal of Research and Practice in Information Technology, 39, 167-180.

Luo, M. M., Chen, J.-S., Ching, R. K. H., & Liu, C.-C. (2011). An examination of the effects of virtual experiential marketing on online customer intentions and loyalty. Service Industries Journal, 31, 2163-2191.

Lyons, A. C., Cude, B., Lawrence, F. C., & Gutter, M. (2005). Conducting research online: Challenges facing researchers in family and consumer sciences. Family & Consumer Sciences Research Journal, 33, 341-356.

Maditinos, D. I., & Theodoridis, K. (2010). Satisfaction determinants in the Greek online shopping context. Information Technology & People, 23, 312-329.

Mäntymäki, M., & Salo, J. (2015). Why do teens spend real money in virtual worlds? A consumption values and developmental psychology perspective on virtual consumption. International Journal of Information Management, 35, 124-134.

Mazaheri, E., Richard, M.-O., & Laroche, M. (2011). Online consumer behavior: Comparing Canadian and Chinese website visitors. Journal of Business Research, 64, 958-965.

Mazaheri, E., Richard, M.-O., & Laroche, M. (2012). The role of emotions in online consumer behavior: A comparison of search, experience, and credence services. Journal of Services Marketing, 26, 535-550.

McCole, P., Ramsey, E., & Williams, J. (2010). Trust considerations on attitudes towards online purchasing: The moderating effect of privacy and security concerns. Journal of Business Research, 63, 1018-1024.

McCoy, S., Everard, E., Polak, P., & Galletta, D. F. (2008). An experimental study of antecedents and consequences of online ad intrusiveness. International Journal of Human-Computer Interaction, 24, 672-699.

Mee, L. Y., & Huei, C. T. (2015). A profile of the Internet shoppers: Evidence from nine countries. Telematics and Informatics, 32, 344–354.

Metzger, M. J. (2006). Effects of site, vendor, and consumer characteristics on Web site trust and disclosure. Communication Research, 33, 155-179.

Metzger, M. J. (2007). Communication privacy management in electronic commerce. Journal of Computer-Mediated Communication, 12, 335-361.

Milne, G. R., Labrecque, L. I., & Cromer, C. (2009). Toward an understanding of the online consumer’s risky behavior and protection practices. Journal of Consumer Affairs, 43, 449-473.

Mizrach, B., & Weerts, S. (2009). Experts online: An analysis of trading activity in a public Internet chat room. Journal of Economic Behavior & Organization, 70, 266-281.

Moe, W. W., & Trusov, M. (2011). The value of social dynamics in online product ratings forums. Journal of Marketing Research, 48, 444-456.

Mollen, A., & Wilson, H. (2010). Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives. Journal of Business Research, 63, 919-925.

Montgomery, A. L., & Smith, M. D. (2009). Prospects for personalization on the Internet. Journal of Interactive Marketing, 23, 130-137.

Mosteller, J., Donthu, N., & Eroglu, S. (2014). The fluent online shopping experience. Journal of Business Research, 67, 2486-2493.

Müller, A., & Mitchell, J. E. (2014). Internet shopping from a psychiatric perspective. Psychiatric Annals, 44, 384-387.

Mueller, A., Mitchell, J. E., Peterson, L. A., Faber, R. J., Steffen, K. J., Crosby, R. D., & Claes, L. (2011). Depression, materialism, and excessive Internet use in relation to compulsive buying. Comprehensive Psychiatry, 52, 420-424.

Mummalaneni, V. (2005).  An empirical investigation of Web site characteristics, consumer emotional states and on-line shopping behaviors. Journal of Business Research, 58, 526-532.

Mutz, D. C. (2009). Effects of Internet commerce on social trust. Public Opinion Quarterly, 73, 439-461.

Narayanan, M., Koo, B., & Cozzarin, B. P. (2012). Fear of fraud and Internet purchasing. Applied Economics Letters, 19, 1615-1619.

Naseri, M. B., & Elliott, G. (2011). Role of demographics, social connectedness and prior Internet experience in adoption of online shopping: Applications for direct marketing. Journal of Targeting, Measurement and Analysis for Marketing, 19, 69-84.

Nicholson, M., Clarke, I., & Blakemore, M. (2002). 'One brand, three ways to shop': Situational variables and multichannel consumer behaviour. The International Review of Retail, Distribution and Consumer Research, 12, 131-148.

O'Cass, A., & Carlson, J. (2012). An empirical assessment of consumers' evaluations of web site service quality: Conceptualizing and  testing a formative mode. Journal of Services Marketing, 26, 419-434.

O’Connor, L., & Lundstrom, K. (2011). The impact of social marketing strategies on the information seeking behaviors of college students. Reference & User Services Quarterly, 50, 351-365.

Okazaki, S., & Rivas, J. A. (2003). Beyond the Net: Cultural values reflected in Japanese multinationals' Web communication strategies. Journal of International Consumer Marketing, 16, 47-70.

Okazaki, S., Rubio, N., & Campo, S. (2013). Do online gossipers promote brands? CyberPsychology, Behavior, and Social Networking, 16, 100-107.

Olivero, N., & Lunt, P. (2004). Privacy versus willingness to disclose in e-commerce exchanges: The effect of risk awareness on the relative role of trust and control. Journal of Economic Psychology, 25, 243-262.

Ou, C. X., & Sia, C. L. (2010). Consumer trust and distrust: An issue of website design. International Journal of Human-Computer Studies, 68, 913-934.

Page, K., & Uncles, M. (2004). Consumer knowledge of the World-Wide Web: Conceptualization and measurement. Psychology & Marketing, 21, 573-591.

Pahnila, S., & Warsta, J. (2010). Online shopping viewed from a habit and value perspective. Behaviour & Information Technology, 29, 621-632.

Pai, P.-Y., & Tsai, H.-T. (2011). How virtual community participation influences consumer loyalty intentions in online shopping contexts: An investigation of mediating factors. Behaviour & Information Technology, 30, 603-615.

Parboteeah, D. V., Valacich, J. S., & Wells, J. D. (2009). The influence of website characteristics on a consumer's urge to buy impulsively. Information Systems Research, 20, 60-78.

Park, C., & Jun, J. K. (2003). A cross-cultural comparison of Internet buying behavior: Effects of Internet usage, perceived risks, and innovativeness. International Marketing Review, 20, 534-553.

Park, C., & Lee, T. M. (2009). Antecedents of online reviews' usage and purchase influence: An empirical comparison of U.S. and Korean consumers. Journal of Interactive Marketing, 23, 332-340.

Pechtl, H. (2003). Adoption of online shopping by German grocery shoppers. The International Review of Retail, Distribution and Consumer Research, 13, 145-159.

Pennanen, K., Tiainen, T., & Luomala, H. T. (2007). A qualitative exploration of a consumer's value-based e-trust building process: A framework development. Qualitative Market Research: An International Journal, 10, 28-47.

Perez-Hernandez, J., & Sanchez-Mangas, R. (2011). To have or not to have Internet at home: Implications for online shopping. Information Economics and Policy, 23, 213-226.

Peterson, R. A., & Merino, M. C. (2003). Consumer information search behavior and the Internet. Psychology & Marketing, 20, 99-121.

Phang, C. W., Kankanhalli, A., Ramakrishnan, K., Raman, K. S. (2010). Customers’ preference of online store visit strategies: An investigation of demographic variables. European Journal of Information Systems, 19, 344-358.

Poddar, A., Donthu, N., & Wei, Y. (2009). Web site customer orientations, web site quality, and purchase intentions: The role of web site personality. Journal of Business Research, 62, 441-450.

Polites, G. L., Williams, C. K., Karahanna, E., & Seligman, L. (2012). A theoretical framework for consumer e-satisfaction and site stickiness: An evaluation in the context of online hotel reservations. Journal of Organizational Computing and Electronic Commerce, 22, 1-37.

Pownall, R. A. J., & Wolk, L. (2013). Bidding behavior and experience in Internet auctions. European Economic Review, 61, 14-27.

Punj, G. (2011). Effect of consumer beliefs on online purchase behavior: The influence of demographic characteristics and consumption values. Journal of Interactive Marketing, 25, 134-144.

Punj, G. (2012). Consumer decision making on the web: A theoretical analysis and research guidelines. Psychology and Marketing, 29, 791-803.

Reimer, K., Rutz, O. J., & Pauwels, K. (2014). How online consumer segments differ in long-term marketing effectiveness. Journal of Interactive Marketing, 28, 271-284.

Rhee, H. S.,Riggins, F. J., & Kim, C. (2009).The impact of product type and perceived characteristics of the web on multifaceted online shopping behavior. Journal of Organizational Computing and Electronic Commerce, 19, 1-29.

Richard, M.-O., Chebat, J.-C., Yang, Z., & Putrevu, S. (2010). A proposed model of online consumer behavior: Assessing the role of gender. Journal of Business Research, 63, 926-934.

Riquelme, I. P., & Roman, S. (2014). The influence of consumers’ cognitive and psychographic traits on perceived deception: A comparison between online and offline retailing contexts. Journal of Business Ethics, 119, 405-422.

Riegner, C. (2007). Word of mouth on the web: The impact of web 2.0 on consumer purchase decisions. Journal of Advertising Research, 47, 436-447.

Rishi, B. (2010). Motivators and decisional influencers of online shopping. International Journal of Business Innovation and Research, 4, 195-209.

Rodriguez-Ardura, I., & Martinez-Lopez, F. J. (2014). Another look at ‘being there’ experiences in digital media: Exploring connections of telepresence with mental imagery. Computers in Human Behavior, 30, 508-518.

Roman, S. (2010). Relational consequences of perceived deception in online shopping: The moderating roles of type of product, consumer's attitude toward the Internet and consumer's demographics. Journal of Business Ethics, 95, 373-391.

Rose, S., & Dhandayudham, A. (2014). Towards an understanding of Internet-based problem shopping behaviour: The concept of online shopping addiction and its proposed predictors. Journal of Behavioral Addictions, 3, 83-89.

Ryan, G., & Valverde, M. (2006). Waiting in line for online services: A qualitative study of the user's perspective. Information Systems Journal, 16, 181-211.

Sabiote, C. M., Frías, D. M., & Castañeda, J. A. (2012). E-service quality as antecedent to e-satisfaction: The moderating effect of culture. Online Information Review, 36, 157-174.

San Martín, S., & Camarero, C. (2008). Consumer trust to a web site: Moderating effect of attitudes toward online shopping. CyberPsychology & Behavior, 11, 549-554.

San Martìn, S., & Camarero, C. (2009). How perceived risk affects online buying. Online Information Review, 33, 629-654.

Sangran, S., Siguaw, J. A., & Guan, C. (2009). A comparative study of motivational differences for online shopping. The Data Base for Advances in Information Systems, 40, 28-42.

Schindler, R. M., & Bickart, B. (2005). Published word of mouth: Referable, consumer-generated information on the Internet. In C. P. Haugtvedt,  K. A. Machleit, & R. F. Yalch (EdS.), Online consumer psychology: Understanding and influencing consumer behavior in the virtual world (pp. 35-61). Mahwah, NJ: Erlbaum.

See-To, E. W. K., & Ho, K. K. W. (2014). Value co-creation and purchase intention in social network sites: The role of electronic word-of-mouth and trust – A theoretical analysis. Computers in Human Behavior, 31, 182-189.

Senecal,. S., Kalczynski, P. J., & Nantel, J. (2005). Consumers' decision-making process and their online shopping behavior: A clickstream analysis. Journal of Business Research, 58, 1599-1608.

Seock, Y.-K., & Bailey, L. R. (2008). The influence of college students' shopping orientations and gender differences on online information searches and purchase behaviours. International Journal of Consumer Studies, 32, 113-121.

Seock, Y.-K., & Norton, M. J. T. (2008). College students' perceived attributes of Internet websites and online shopping. College Student Journal, 42, 186-198.

Shang, R.-A., Chen, Y.-C., & Huang,  S.-C. (2012). A private versus a public space: Anonymity and buying decorative symbolic goods for avatars in a virtual world. Computers in Human Behavior, 28, 2227-2235.

Shank, D. B. (2013). Are computers good or bad for business? How mediated customer-computer interaction alters emotions, impressions, and patronage toward organizations. Computers in Human Behavior, 29, 715-725.

Shelton, A. K. (2010). Defining the lines between virtual and real world purchases: Second Life sells, but who’s buying? Computers in Human Behavior, 26, 1223-1227.

Shiau, W.-L., & Luo, M. M. (2012). Factors affecting online group buying intention and satisfaction: A social exchange theory perspective. Computers in Human Behavior, 28, 2431-2444.

Shih, H.-P., & Jin, B.-H. (2011). Driving goal-directed and experiential online shopping. Journal of Organizational Computing and Electronic Commerce, 21, 136-157.

Sicilia, M., & Ruiz, S. (2010). The effects of the amount of information on cognitive responses in online purchasing tasks. Electronic Commerce Research and Applications, 9, 183-191.

Sicilia, M., & Ruiz, S. (2010). The effect of web-based information availability on consumers' processing and attitudes. Journal of Interactive Marketing, 24, 31-41.

Singh, N., Fassott, G., Chao, M. C. H., & Hoffmann, J. A. (2006). Understanding international Web site usage: A cross-national study of German, Brazilian, and Taiwanese online consumers. International Marketing Review, 23, 83-97.

Sjoelinder, M., Hoeoek, K., & Nilsson, L. (2003). The effect of age-related cognitive differences, task complexity and prior Internet experience in the use of an on-line grocery shop. Spatial Cognition & Computation, 3, 61-84.

Smit, E. G., Van Noort, G., & Voorveld, H. A. M. (2014). Understanding online behavioural advertising: User knowledge, privacy concerns and online coping behaviour in Europe. Computers in Human Behavior, 32, 15-22.

Smith, D. N., & Sivakumar, K. (2004). Flow and Internet shopping behavior: A conceptual model and research propositions. Journal of Business Research, 57, 1199-1208.

Smith, R., Deitz, G., Royne, M. B., Hansen, J. D., Grünhagen, M., & Witte, C. (2013). Cross-cultural examination of online shopping behavior: A comparison of Norway, Germany, and the United States. Journal of Business Research, 66, 328-335.

So, W., Wong, T., & Sculli, D. (2005). Factors affecting intentions to purchase via the Internet. Industrial Management & Data Systems, 105, 1225-1244.

Soopramanien, D. G. R., & Robertson, A. (2007). Adoption and usage of online shopping: An empirical analysis of the characteristics of ‘‘buyers’’ ‘‘browsers’’ and ‘‘non-internet shoppers’’. Journal of Retailing and Consumer Services, 14, 73-82.

Spink, A., Jansen, B. J., Wolfram, D., & Saracevic, T. (2002). From e-sex to e-commerce: Web search changes. IEEE Computer, 35(3), 107-109.

Stibel, J. M. (2005). Mental models and online consumer behaviour. Behaviour & Information Technology, 24, 147-150.

Stryszowska, M. (2013). Multiple and last-minute bidding in competing Internet auctions. Review of Economic Design, 17, 273-305.

Suki, N. M. (2013). Consumer shopping behaviour on the Internet: Insights from Malaysia. Electronic Commerce Research, 13, 477-491.

Sultan, F. (2002). Consumer response to the Internet: An exploratory tracking study of on-line home users. Journal of Business Research, 55, 655-663.

Sumita, U., & Yoshii, J. (2010). Enhancement of e-commerce via mobile accesses to the Internet. Electronic Commerce Research and Applications, 9, 217-227.

Swinyard, W. R., & Smith, S. M. (2003). Why people (don’t) shop online: A lifestyle study of the Internet consumer. Psychology & Marketing, 20, 567-597.

Taylor, D. G., & Strutton, D. (2010). Has e-marketing come of age? Modeling historical influences on post-adoption era Internet consumer behaviors. Journal of Business Research, 63, 950-956.

Teixeira, T., Wedel, M., & Pieters, R. (2012). Emotion-induced engagement in Internet video advertisements. Journal of Marketing Research, 49, 144-159.

Teng, C. I., & Huang, L. (2007). Designing time-limited cyber promotions: Effects of time limit and involvement. CyberPsychology & Behavior, 10, 141-144.

Thatcher, J. B., & George, J. F. (2004). Commitment, trust, and social involvement: An exploratory stufy of antecedents to Web shopper loyalty. Journal of Organizational Computing and Electronic Commerce, 14, 243-268.

Torben, H. (2008). Consumer values, the theory of planned behaviour and online grocery shopping. International Journal of Consumer Studies, 32, 128-137.

Trusov, M., Bucklin, R. E., & Pauwels, K. (2009). Effects of word-of-mouth versus traditional marketing: Findings from an Internet social networking site. Journal of Marketing, 73, 90-102.

Tsai, H.-T., & Huang H.-C. (2009). Online consumer loyalty: Why e-tailers should seek a high-profile leadership position. Computers in Human Behavior, 25, 1231–1240.

Tsai, J. Y., Egelman, S., Cranor, L., & Acquisti, A. (2011). The effect of online privacy information on purchasing behavior: An experimental study. Information Systems Research, 22, 254-268.

Tsai, S.-p. (2013). Discussing brand information on social networking sites: Implications for global brand marketing. Journal of Organizational Computing and Electronic Commerce, 23, 372-391.

Udo, G. J., Bagchi, K. K., & Kirs, P. J. (2012). Exploring the role of espoused values on e-service adoption: A comparative analysis of the US and Nigerian users. Computers in Human Behavior, 28, 1768-1781.

Van de Poel, D., & Leunis, J. (1999). Consumer acceptance of the Internet as a channel of distribution. Journal of Business Research, 45, 249-256.

Van den Poel, D., & Buckinx W. (2005). Predicting online-purchasing behaviour. European Journal of Operational Research, 166, 557-575.

Van Der Heide, B., & Johnson, B. K., & Vang, M. H. (2013). The effects of product photographs and reputation systems on consumer behavior and product cost on eBay. Computers in Human Behavior, 29, 570-576.

van der Heijden, H., Verhagen, T., & Creemers, M. (2003). Understanding online purchase intentions: Contributions from technology and trust perspectives. European Journal of Information Systems, 12, 41-48.

van Noort, G.,  Kerkhof, P., & Fennis, B. M. (2007). Online versus conventional shopping: Consumers’ risk perception and regulatory focus. CyberPsychology & Behavior, 10, 731-733.

van Noort, G., Kerkhof, P., & Fennis, B. M. (2008). The persuasiveness of online safety cues: The impact of prevention focus compatibility of web content on consumers’ risk perceptions, attitudes, and intentions. Journal of Interactive Marketing, 22, 58-72.

van Noort, G., Voorveld, H. A. M., & van Reijmersdal, E. A. (2012). Interactivity in brand web sites: Cognitive, affective, and behavioral responses explained by consumers' online flow experience. Journal of Interactive Marketing, 26, 223-234.

Vazquez, D., & Xu, X. (2009). Investigating linkages between online purchase behaviour variables. International Journal of Retail & Distribution Management, 37, 408-419.

Verhagen, T., Boter, J., & Adelaar, T. (2010). The effect of product type on consumer preferences for website content elements: An empirical study. Journal of Computer-Mediated Communication, 16, 139-170.

Verhagen, T., & van Dolen, W. (2009). Online purchase intentions: A multi-channel store image perspective. Information & Management, 46, 77-82.

Verhagen, T., van Nes, J., Feldberg, F., & van Dolen, W. (2014). Virtual customer service agents: Using social presence and personalization to shape online service encounters. Journal of Computer-Mediated Communication, 19, 529-545.

Villiard, H., & Moreno, M. A. (2012). Fitness on Facebook: Advertisements generated in response to profile content. CyberPsychology, Behavior, and Social Networking, 15, 564-568.

Volk, F., & Kraft, F. B. (2005). Consumers: The theoretical foundations of online behavior. In W. R. Proctor, & K. L. Vu (Eds.), Handbook of human factors in Web design (pp. 595-612). Mahwah, NJ: Erlbaum.

Walters, D., & Lancaster, G. (1999). Using the Internet as a channel for commerce. Management Decision, 37, 800-816.

Wang, C., & Yang, H. (2007). Passion and dependency in online shopping activities. CyberPsychology & Behavior, 10, 296-298.

Wang, C.-C., & Yang , H.-W. (2008). Passion for online shopping: The influence of personality and compulsive buying. Social Behavior and Personality,  36,  693-706.

Wang, X., Yu, C., & Wei, Y. (2012). Social media peer communication and impacts on purchase intentions: A consumer socialization framework. Journal of Interactive Marketing, 26, 198-208.

Wau, L., Cai, Y., & Liu, D. (2011). Online shopping among Chinese consumers: An exploratory investigation of demographics and value orientation. International Journal of Consumer Studies, 35, 458-469.

Wei, P.-S., & Lu, H.-P. (2013). An examination of the celebrity endorsements and online customer reviews influence female consumers’ shopping behavior. Computers in Human Behavior, 29, 193-201.

Westerman, S. J., Tuck, G. C., Booth, S. A., & Khakzar, K. (2007). Consumer decision support systems: Internet versus in-store application. Computers in Human Behavior, 23, p.2928-p.2944.

Wiener, R. L., Holtje, M., Winter, R. J., Cantone, J. A., Gross, K., & Block-Lieb, S. (2007). Consumer credit card use: the roles of creditor disclosure and anticipated emotion. Journal of Experimental Psychology: Applied, 13, 32-46.

Willemsen, L. M., Neijens, P. C., Bronner, F., & de Ridder, J. A. (2011). ‘‘Highly recommended!’’ The content characteristics and perceived usefulness of online consumer reviews. Journal of Computer-Mediated Communication, 17, 19-38.

Wu, J., Arturo, E., & Gaytan, A. (2013). The role of online seller reviews and produce price on buyers’ willingness-to-pay: A risk perspective. European Journal of Information Systems, 22, 416-433.

Wu, K.-W., Huang, S. Y., Yen, D. C., & Popova, I. (2012). The effect of online privacy policy on consumer privacy concern and trust. Computers in Human Behavior, 28, 889-897.

Wunnava, P. V., Leiter, D. B. (2009). Determinants of intercountry Internet diffusion rates. American Journal of Economics and Sociology, 68, 413-426.

Yang, B., & Lester, D. (2004). Attitudes toward buying online. CyberPsychology & Behavior, 7, 85-91.

Yang, B., & Lester, D. (2006). Attitudes toward online shopping: A follow-up study. Perceptual and Motor Skills, 103, 834.

Yang, B., Lester, D., & James, S. (2007). Attitudes toward buying online as predictors of shopping online for British and American respondents. CyberPsychology & Behavior, 10, 198-203.

Yang, C., & Wu, C. (2007). Gender and Internet consumers’ decision-making. CyberPsychology & Behavior, 10, 86-91.

Yang, H.-J., Tsao, W.-Y., Lay, Y.-L., Chen, M., & Liou, Y. (2008). Prior language experience and language anxiety as predictors for non-native language commercial website use intention. International Journal of Human-Computer Studies, 66, 678-687.

Yang, K. C. C. (2004). Effect of consumer motives on search behavior using Internet advertising. CyberPsychology & Behavior, 7, 430-442.

Yang, M.-H., Chen, J. C. H., Wu, C.-H., & Chao, H.-Y. (2010). On characteristics influencing consumer’s intention to use web-based self-service. Human Systems Management, 29, 41-49.

Yang, T., & Lai, H. (2006). Comparison of product bundling strategies on different online shopping behaviors. Electronic Commerce Research and Applications, 5, 295-304.

Yoo, C. Y. (2008). Unconscious processing of web advertising: Effects on implicit memory, attitude toward the brand, and consideration set. Journal of Interactive Marketing, 22, 2-18.

Yoo, J., & Kim, M. (2014). The effects of home page design on consumer responses: Moderating role of centrality of visual product aesthetics. Computers in Human Behavior, 38, 240-247.

Yoo, S. C., Peña, J. F., & Drumwright, M. E. (2015). Virtual shopping and unconscious persuasion: The priming effects of avatar age and consumers’ age discrimination on purchasing and prosocial behaviors. Computers in Human Behavior, 48, 62-71.

Youn, S. (2009). Determinants of online privacy concern and its influence on privacy protection behaviors among young adolescents. Journal of Consumer Affairs, 43, 389-418.

Zahedi, F. M., & Song, J. (2009). Do web sites change customers’ beliefs? A study of prior–posterior beliefs in e-commerce. Information & Management, 46, 125-137.

Zanker, M., Ricci, F., Jannach, D., & Terveen, L. (2010). Measuring the impact of personalization and recommendation on user behavior. International Journal of Human-Computer Studies, 68, 469-471.

Zhang, J., Fang, X., & Liu Sheng, O. R. (2006-7). Online consumer search depth: Theories and new findings. Journal of Management Information Systems, 23, 71-95.

Zinkhan, G. M., Kwak, H., Morrison, M., & Peters, C. O. (2003). Web-based chatting: Consumer communication in cyberspace. Journal of Consumer Psychology, 13, 17-27.